PawFloor.com warranties will not cover surfaces that are excessively damaged due to prior damage such as (stains, burns, cuts, tears, scratches, indented damage from rolling loads, damage or discoloration from adhesives or floor care products not recommended by PawFloor.com)
This warranty also does not cover excessive moisture, or damage due to alkaline and acidic compounds. This and all warranties at PawFloor.com are non-transferable and all warranty claims notify of any possible manufacturing defect within 30 days of purchase.
It will remain the receiver sole responsibility to inspect all products and portions of the product at the time of delivery. If damage is found upon receipt from carrier, please contact PawFloor.com immediately.
Once a product is applied, damage will be assumed by recipient…during the installation process and therefore, we will not provide replacements to you free of cost. You will be responsible for any replacement costs.
PawFloor.com reserves the right to request pictures of any damaged areas in question.